Terms and Conditions
Please read these Terms and Conditions carefully! They contain very important information about your rights and obligations, including limitations and exclusions that may apply to you. PLEASE READ THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 20 BELOW APPLICABLE TO U.S. RESIDENTS AND BUSINESSES. IT AFFECTS HOW DISPUTES ARE RESOLVED.
✦✧ Introduction ✦✧
These terms and conditions (together with the information contained in the "FAQ" page on the website and any other documents referred in these terms and conditions) (Terms and Conditions) set out the legal terms that apply to your use of the website (http://www.sublimeessence.com) (Website or Site), the purchase of products or services from Sublime Essence LLC, whose registered office is at The 900 Bldg., 900 6th Avenue South, Suite 204, Naples, FL 34102, (Sublime Essence LLC, we, us, and our).
Your purchase of any of the products offered on the Site (Products) and/or the services offered on the Site (Services) (hereinafter each individual purchase of any Product(s) and/or Service(s) defined as an Order) is subject to these Terms and Conditions, and by placing an Order you agree to be bound by them. You should print a copy of these terms and conditions for future reference. Use of your personal information submitted to or via the Site is governed by our Privacy Policy.
We reserve the right to change these Terms and Conditions from time to time by changing them on the Site, although no such change will affect any Order you have already placed with us. Your continued use of the Website following the posting of revised Terms and Conditions means that you accept and agree to the changes. You are responsible for regularly reviewing these Terms and Conditions.
✦✧ Access to the Site ✦✧
It is your responsibility to ensure your equipment (computer, laptop, netbook, tablet, or other mobile device) meets all the necessary technical specifications to enable you to access and use the Site and is compatible with the Site.
You are responsible for making all arrangements necessary for you to have access to the Site and ensuring that all persons who access the Site through your internet connection are aware of these Terms and Conditions and agree to be bound by them.
We may, from time to time, restrict access to certain features, parts, or content of the Site, or the entire Site, to users who have registered with us. You must ensure that any registration details you provide are accurate. If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) as part of our security procedures, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorized use or other security breach of which you become aware. We reserve the right to disable any log-on ID, at any time, if, in our sole discretion, you have failed to comply with any of the provisions of these Terms and Conditions or if any details you provide for the purposes of registering as a user prove to be false.
✦✧ Products ✦✧
The Products sold on the Website are owned by Sublime Essence LLC’s partners. Sublime Essence LLC, in consultation with the Product owner, attempts to be as accurate as possible in the description of the Products. However, we cannot guarantee that any descriptions are entirely accurate, complete, reliable, or error-free. The images of the Products on the Website are for illustrative purposes only. Although we attempt to display the colors accurately, we cannot guarantee that your computer's display of the colors accurately reflects the color of the Products.
The Products sold are supplied for your domestic and private use only. You agree that you will not use the Products for any commercial, business, or re-sale purposes unless you receive prior written permission from Sublime Essence LLC. Sublime Essence LLC has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
✦✧ Hazmat Products ✦✧
A Hazmat Product contains flammable liquid and is considered a hazardous material by the U.S. Department of Transportation (including but not limited to pressurized spray cans, fragrance, and nail polish). Hazmat Products can only be shipped via ground shipping due to air transport regulations. These Products may not be shipped to Alaska or Hawaii.
✦✧ Ordering and Availability ✦✧
Products and Services may be ordered by clicking on the products or services you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your Order up until the point at which you submit your Order. We generally accept Mastercard, Visa, American Express, Discover, and PayPal. All of these payment options are not available for some Products and Services, and only the payment options allowed will be shown when making payment on your Order.
When you place an Order, you will see an order confirmation page containing your Order number. If you do not see an order confirmation page after submitting your Order, your Order was not submitted successfully. You will also receive an order confirmation email sent to the email address that you included in your Order. You may access current and past Order information by creating and signing into your account on (http://www.sublimeessence.com) or by contacting Client Services at support@sublimeessence.com. Your Order constitutes an offer to us to buy the Products and/or Services requested. All Orders are subject to acceptance by us. We are not obliged to accept your Order and may, at our discretion, decline to accept any Order. You do, however, acknowledge that by clicking on the "Place Order" button, you enter into an obligation to pay for the Product(s). Where we accept your Order, we will confirm such acceptance to you by sending you an email that confirms that the Product has been shipped (Confirmation). The contract between you and us in relation to any Orders (Contract) will only be formed when we send you the Confirmation. After entering into the Contract, we will be under a legal duty to supply you with goods that are in conformity with the Contract.
The Contract will relate only to the Product(s) that we have confirmed will be shipped in the Confirmation. We will not be obliged to supply any other Product(s) which may have been part of your Order until the shipping of such Product(s) has been confirmed in a separate Confirmation.
If you have any questions regarding your Order, including regarding the possibility of cancelling or amending your Order, please consult the Sublime Essence LLC FAQ section at sublimeessence.com.
✦✧ Delivery ✦✧
Your Order will be fulfilled by the delivery date set out in the Confirmation or, if no delivery date is specified, then within 30 days after the date of the Confirmation, unless there are exceptional circumstances.
Sublime Essence LLC ships to addresses in the fifty United States, excluding P.O. boxes. We do not yet ship internationally. You are welcome to use a freight-forwarding company; however, you do so at your own risk. We do not support international returns, and you are responsible for all duties and custom fees. All Orders shipped to a freight-forwarding company are final sale and you will not be eligible for a refund or return. Your Order will be delivered to the U.S. delivery address you specify when placing your Order. Please also note that you must comply with all applicable laws and regulations of the jurisdiction for which the Product(s) are destined. We will not be liable for any breach by you of any such laws.
Products within the same Order cannot be delivered to different addresses.
Deliveries are made by our trusted courier and take place on Monday to Saturday, excluding bank and public holidays, usually within the hours of 8am and 5pm. It is not possible to specify a precise time at which a delivery will take place. Please note that the courier may require deliveries to be signed for.
✦✧ Risk and Ownership ✦✧
The Product(s) ordered will be at your risk from the time of delivery. Ownership of the Product(s) ordered will also pass to you on delivery, provided full payment of all sums due in respect of the Product(s), including any delivery charges, has been received.
✦✧ Price and Payment ✦✧
The price of Products is as quoted on the Site from time to time.
Prices include VAT (where applicable) but exclude delivery costs, which will be automatically added (at the cost shown) to the total amount due when you view the items in your shopping basket, and have selected your chosen delivery method. The prices also include sales tax, which is calculated based upon the applicable law in the State or jurisdiction of your delivery address.
Prices and delivery costs are liable to change at any time, but changes will not affect Orders in respect of which we have already sent you a Confirmation.
The Site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on the Site may be incorrectly priced. We will normally verify prices as part of our shipping procedures so that, where a Product's correct price is less than our stated price, we will charge you the lower amount. If a Product’s correct price is higher than the price stated on the Site, we will normally, at our discretion, either contact you for instructions before shipping the Product, or reject your Order and notify you of such rejection.
Payment for all Orders must be made by credit or debit card on the checkout page. We accept payment by most major credit and debit cards.
You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. We also conduct a standard pre-authorization check on your payment card, and Products will not be shipped until this pre-authorization check has been completed. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.
From time to time we may run promotions where we issue discount codes. These can be used as partial or full payment of the price of Product(s) or Services(s) ordered online, subject to the terms and conditions under which they were issued (as indicated in our relevant promotion from which you got the code). Discount codes can only be used once, and only during the period of validity stated and only in respect of the relevant Product(s) or Service(s) stated. Discount codes cannot be redeemed for cash.
